My Hot Water System Has Flooded My Home — I Need Water Damage Restoration Experts Now!

Need water damage restoration experts in Melbourne? Look no further. Not all heroes wear capes, but they do wear overalls and a proud smile.

Our carpet cleaning and flood damage experts are here to help clean up when your hot water system decides to flood your home. Just call us on 1300 682563, and our heroic cleaners will be with you faster than you can say “flood damage”.

Why Trust Us To Dry You Out

Our team of flood damage restoration experts has a proven track record of excellent customer service. We’ve dried out Cricket Australia’s offices, as well as those for the Multiple Sclerosis & St Vinnies. We’re also the preferred restoration company for Gary Peer & other Real Estate Companies.

But don’t just take our word for it — check out our many positive reviews. As you see, we’re very adept at remaining calm and effective in the most stressful situations. And we’ve seen everything, so there’s no need to be overwhelmed by what’s happened.

But Before You Call Us…

Burst hot water systems happen a lot in Melbourne & our team regularly deals with the aftermath of this type of home flooding. We can’t work our magic until you’ve dealt with the root cause of the flood. So, before you call our team of water damage restoration experts, here’s a quick to-do checklist:

  • Turn off your electricity and/or gas supplies. Water, electricity, and gas are a dangerous combination!
  • Turn off your water supply at the mains. This gives you time to identify the root cause of the flooding.
  • Call a plumber. We can’t get started until we know the cause of the flood has been addressed. We’ll liaise with you to ensure our team arrives at your home when the plumbing work is complete.
  • Remove anything that is sitting on the flooded flooring. This includes furniture, rugs and anything that might get damaged or stained by the floodwater.
  • Call us. If you don’t attend to water-damaged flooring, furniture, and walls quickly, you might need to replace or renovate them — and that’s when things get really expensive!

Reasons for Home Floods Caused by Hot Water Systems

As flood damage cleaners, our team comes across a range of issues as we go about our business in Melbourne. Hot water systems can cause slow leaks that lead to damage over a relatively long period of time. And in many ways, this is worse than a sudden gush of water.

All too often, hot water systems leak slowly and invisibly. And homeowners don’t realise there is a problem until they notice extensive mould damage to carpets, floors, walls and furniture.

How We Deal with Flood Damage Caused by Hot Water Systems

As soon as our team arrives at your home or workplace, we’ll assess the carpet damage, flood damage and any other related issues. Our water damage experts will then create a five-stage plan of action that’s specific to your water damage.


Our team will make a full assessment of the flood damage caused by your hot water system. Using our years of experience and technical expertise, we’ll then create a bespoke plan of action designed to get your home back to normal as quickly as possible.


Our team’s first task involves sucking the excess water out of your home or workplace. We do this with powerful portable extraction machines or truck mounted extraction systems we store in our specially equipped vans. They’re like giant vacuum cleaners designed to remove water AND debris. These machines are so powerful, water-damaged carpet often feels dry to the touch afterwards. The trouble is they’re not! Moisture will still be lurking in the carpet & other affected surfaces & if they’re not completely dried out you will get secondary damage that will be more costly to fix.

Circulate & Suck Out Moisture from All Wet Surfaces

Once our team has removed excess water from your home, we complete the drying process with the combined use of air movers & dehumidifiers. The air movers pick up & circulate the moisture from the surfaces in the room. The dehumidifiers suck in this wet air, & removes the moisture from it before blowing dry air back into the room. It’s very important to do this as it prevents both bad odours and secondary damage to walls & skirting boards & mould from developing over time.


Burst Hot Water Service flooding always causes a rise in humidity levels inside a property because of the hot water. Left unaddressed, the issue of humidity can have devastating effects on the structural integrity of your home. This is why we use powerful dehumidifiers to remove excess moisture from the air.

Steam Clean

Once our team of water damage experts is happy that all the moisture has been removed, they’ll get to work on restoring your property & return your carpets to their showroom condition. They do this with specialised steam cleaning equipment and dedicated cleaning agents.

Our Flood Damage Services Aren’t Just for Carpet

While our team of flood damage restoration experts spends a lot of time saving carpets after a hot water system failure, we also specialize in restoring the following which may also have water-damage:

  • Carpet — the faster we act, the greater the chance of saving your carpets from an early grave!
  • Wood flooring — water absorption can cause warping, splits, and irreparable damage.
  • Concrete — water absorption can cause cracks and undermine the strength and stability of concrete.
  • Laminate flooring — quick action is crucial. When water permeates the joins between
  • laminate lengths, the damage is often permanent.
  • Skirting boards and door jambs — time plus water equals absorption and permanent damage.
  • Walls and wall cavities — rising damp, humidity and stagnant flood water can cause permanent damage to walls.
  • Ceilings — water travels downwards (blame Sir Isaac Newton!). This can cause catastrophic damage to floors below. And that can lead to serious costs if you live in an apartment complex.

Try Our Turnkey Water Damage Restoration Service

We know that dealing with a home flood can be a devastating experience. You may simply want to wash your hands of the entire problem and leave it to someone else. If so, you need our team of water damage experts.

Our team will start by implementing a five-step water damage restoration process. Once complete, we can supply and replace replacement carpet and flooring, if required. And we’ll even send experienced handymen to fix water-damaged paint, walls, ceilings, doors, skirting and any other affected fixtures.


Call Our Flood Damage Restoration Experts Before It’s Too Late

When it comes to preventing long-term water damage in a home, the early bird catches the worm. The sooner you contact us, the sooner our team can start our industry-leading flood damage restoration work. Call us on 1300 682 563 and utilise our experience and expertise to prevent long-term water damage in your home.