When your carpet is soaked, waterlogged or saturated, every minute counts…
5,000+ Melbourne properties restored — every single one still mould-free
Facing storm water damage or house flooding and need restoration? Since 2007, we’ve provided emergency flood water extraction services with expert carpet water removal.
Since 2007, The Squeaky Clean Team has completed more than 5,000 emergency water extractions across Melbourne and the Mornington Peninsula — from single bedroom apartments flooded by burst pipes to multi-floor commercial buildings hit by sprinkler malfunctions.
We’re IICRC certified, work directly with major Australian insurers, and use truck-mounted extraction equipment powerful enough to remove 95% of water in a single visit. Our technicians carry thermal imaging cameras to find hidden moisture that standard equipment misses — protecting your subfloor, walls and skirting boards from damage you won’t see until it’s too late.
Every job we take on comes with one commitment: your carpet extracted, dried and restored properly — or we come back until it is.
Our technicians use moisture meters and thermal imaging to identify all affected areas, including hidden moisture pockets in underlay and subfloors.
Using powerful truck-mounted or portable extraction units, we remove 95% of water from your carpets and underlay — far more effective than shop vacuums or rental equipment. Our industrial extraction equipment removes up to 85% more water than consumer-grade wet vacuums, dramatically reducing drying time and significantly lowering your risk of mould growth.
We implement the specialised “float drying” technique where appropriate, lifting carpets for faster, more thorough drying.
Our commercial grade dehumidifiers remove moisture from the air, preventing it from reabsorbing into carpets and minimising humidity that promotes mould growth.
We apply professional grade antimicrobial treatments to prevent mould and bacteria growth, then verify complete drying with moisture meters before finalising the job.
Discover why Melbourne homes and businesses trust The Squeaky Clean Team!
We’re proud to deliver reliable, professional water damage restoration and cleaning services with our signature 110% Care Factor — and our happy customers say it best.
We specialise in urgent situations like burst hot water systems, carpet water damage, and flood restoration.
We’re here to help with every mess and mishap. From stubborn carpet stain removal and couch cleaning, to end-of-lease and office carpet cleaning.
👉 Read their stories and see why we’re Melbourne’s go-to team for expert carpet and upholstery cleaning.
Watch our extraction process in action!
When you call us, we're on-site within 60 minutes, 24 hours a day, 7 days a week including public holidays. Not "as soon as possible." Not "within a few hours." Sixty minutes. Every callout, every time.
We don't arrive with a portable wet vacuum. Our truck-mounted extraction units remove 95% of water in a single pass — far beyond what any rental equipment or smaller operator can achieve. The difference between our equipment and a domestic wet vac is the difference between saving your carpet and replacing it.
Water travels. It moves under walls, into skirting boards, beneath subfloors and into spaces you'll never see with the naked eye. Since 2011 we've used thermal imaging cameras on every water damage job — finding hidden moisture pockets before they become mould problems weeks later.
Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification — the global benchmark for water damage restoration. When your insurer asks who did the work, IICRC certification is what they want to hear.
We've completed water damage restorations for most major Australian insurers. We know the documentation they require, the terminology they use and the standards they expect. We make the claims process straightforward — for you and for them.
Since 2007 we've restored more than 5,000 Melbourne properties. Every single one remains mould-free. That's not a marketing claim — it's our track record.
When carpet gets wet, the clock starts immediately. Water doesn’t stay where it lands — it spreads outward and downward, moving through underlay, into subfloor timbers, under skirting boards and into wall cavities within minutes of a flood or leak. By the time most people call us, the visible wet area is already smaller than the actual affected zone.
The single most important factor in a water damage situation is response time. Carpets extracted within the first few hours have a high recovery rate. Leave it 24 hours and mould spores activate. Leave it 48 hours and carpet delamination begins. Leave it 72 hours and you’re often looking at full replacement rather than restoration — at two to three times the cost.
Our truck-mounted extraction units remove 95% of water on arrival. We then use industrial air movers and commercial dehumidifiers to dry what extraction can’t reach — including the underlay, subfloor and wall bases that are almost always wetter than the carpet surface itself.
A burst pipe in a single bedroom is a different job to a washing machine flood across an open-plan living area, or storm water ingress into a carpeted basement. Water category matters too — clean water from a pipe is treated differently to Category 2 grey water from a washing machine or Category 3 black water from a toilet overflow.
Our technicians assess the water source, the affected area and the moisture levels in every surface before we start — using moisture meters and thermal imaging cameras to map the full extent of the damage, not just what’s visible on the surface.
From single-bedroom apartments and family homes to retail stores, offices, rental properties and large commercial buildings — The Squeaky Clean Team has the equipment and crew to handle extractions of any scale across all of Metro Melbourne and the Mornington Peninsula.
Extraction and drying are two separate stages of the same job — and both are essential. Extraction removes the bulk of the water immediately using powerful truck-mounted or portable units, pulling 95% of moisture out of the carpet and underlay in a single pass. Drying is what comes after — industrial air movers and dehumidifiers remove the remaining moisture from carpet fibres, underlay and the subfloor over the following 24 to 72 hours. Skipping or rushing either stage is how mould problems start.
Immediately — within the first few hours if at all possible. Mould spores activate within 24 hours of a carpet getting wet. Carpet delamination — where the backing separates from the fibres — begins within 48 hours. After 72 hours, restoration costs typically increase by 45 to 60% and full carpet replacement becomes more likely. The faster we extract, the better your chances of saving the carpet, underlay and subfloor intact.
Yes — our truck-mounted extraction units are powerful enough to pull water through the carpet and into the underlay in a single pass. In most cases we can extract the majority of water from both layers without lifting the carpet. Where underlay is heavily saturated or where float drying is required, we may lift the carpet to dry both surfaces separately — we’ll assess this on arrival and explain the approach before we start.
In most cases yes — water damage from sudden and accidental events like burst pipes, appliance failures and storm ingress is typically covered under standard home and contents policies. We work directly with most major Australian insurers and can provide the documentation, photos and scope of works your insurer requires. If you’re unsure about your coverage, call us first — we can advise you on what to document before we arrive.
In the majority of cases we can save the carpet — particularly when we’re called within the first 24 hours. Carpets that have been wet for longer, or that have been exposed to black water contamination, are harder to restore and may require replacement. We’ll give you an honest assessment on arrival. We’ll never recommend replacement if restoration is achievable — but we’ll also never tell you a carpet can be saved when it can’t.
Yes — we move furniture as needed to access all affected areas and protect your belongings from further water damage. We use furniture pads and blocks where required to prevent staining or rust marks transferring to wet carpet during the drying phase. We’ll let you know before we move anything significant and return furniture to its original position once drying is complete.
Water category determines how the job is treated beyond extraction. Clean water — from a burst pipe or rainwater — is the most straightforward. Grey water from washing machines, dishwashers or bath overflows carries bacteria and requires antimicrobial treatment after extraction. Black water from toilet overflows or sewage is the most serious — it contains pathogens that make professional decontamination essential, not optional. Our technicians assess the water source on arrival and apply the appropriate treatment for the category.
