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Emergency Black Water & Sewage Cleanup

Professional decontamination services across Melbourne & Mornington Peninsula • 24/7 emergency response • IICRC certified technicians

24/7 Emergency

Available Always

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IICRC. Certified

Industry Standards

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Insurance Approved

Direct Billing Available

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Complete Decontamination

Safe & Sanitised
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Emergency Black Water & Sewage Cleanup

Professional decontamination services across Melbourne & Mornington Peninsula • 24/7 emergency response • IICRC certified technicians

60 Minute Emergency Response 24/7

Preferred water damage restoration partner for stores & rental properties of:

Water Damage Insurance Claim Company Logo

Preferred water damage restoration partner
for stores & rental properties of:

Water Damage Insurance Claim Company Logo

60 Minute Emergency Response 24/7

Sewage Emergency? Call Now!

Don’t risk your health – our certified technicians respond within 60 minutes

Emergency Water Damage Restoration or Extraction Services and Carpet Blower Hire Melbourne
Speak to an Expert 24/7 365 Days a Year
Emergency 24/7 Flooded Carpet Drying or Water Extraction and Carpet Blower Hire
Emergency service will be at your door in 60 minutes or less
Emergency House Flooded Carpet Drying or Water Extraction Services and Carpet Blower Hire
Your property fully restored

Complete Black Water & Sewage Cleanup Services

Professional remediation of Category 3 black water contamination with full decontamination protocols

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Toilet Overflow Cleanup

Emergency response for toilet backups and overflows. Complete sanitization and decontamination of affected areas.

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Raw Sewage Removal

Safe extraction and disposal of raw sewage. Professional-grade equipment for thorough contamination removal.

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Decontamination Services

Hospital-grade disinfection to eliminate bacteria, viruses, and pathogens. EPA-approved antimicrobial treatments.

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Odor Elimination

Advanced odor removal techniques including ozone treatment and air scrubbing to completely eliminate sewage smells.

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Professional drying services to prevent mold growth and structural damage. Moisture monitoring and verification.

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Complete documentation for insurance claims. Direct billing available with detailed reporting and photographic evidence.

Why Black Water Emergencies Require Immediate Action

Category 3 black water contains dangerous pathogens that pose serious health risks

E. coli, Salmonella, Hepatitis, and other deadly pathogens can cause severe illness or death from exposure

⏰ Time Critical

Bacterial contamination spreads rapidly. Every hour increases health risks and cleanup costs significantly

🏠 Property Damage

Sewage causes irreversible structural damage to flooring, walls, and belongings. Quick action saves thousands in replacements

🫁 Air Quality

Toxic gases and airborne pathogens make the environment unsafe. Professional air scrubbing is essential

Our 6-Step Emergency Sewage Cleanup Process

IICRC S500 compliant procedures for safe and effective black water remediation

1

Emergency Assessment

Rapid response team assesses contamination extent and implements safety protocols within 60 minutes of your call
2

Containment & Safety

Establish containment barriers and negative air pressure to prevent cross-contamination to clean areas
3

Sewage Extraction

Complete removal of all contaminated water and solid waste using specialized extraction equipment
4

Material Removal

Remove and properly dispose of all contaminated porous materials including carpet, padding, and drywall
5

Decontamination

Apply EPA-approved antimicrobial treatments and conduct thorough sanitization of all surfaces and air
6

Verification & Restoration

Environmental testing to verify decontamination and begin restoration to return your property to pre-loss condition

Get Emergency Sewage Cleanup Service

For immediate response call our 24/7 emergency line

Our Trusted Industry Partnerships

The Squeaky Clean Team has established itself as Melbourne’s premier water damage restoration service, earning the trust of diverse business clients including real estate agencies, charitable organisations, and medical facilities. Our exceptional service quality has positioned us as the preferred supplier throughout the industry.

We maintain strong working relationships with leading insurance companies including AAMI, RACV, CommInsure, Elders, Chubb, Terri Scheer, NRMA, QBE, Suncorp, Youi, and Vero. These ongoing partnerships demonstrate our commitment to delivering superior restoration results while meeting the exacting standards required by insurance providers.

FAQs About Squeaky Clean Team's Emergency Black Water
& Sewage Cleanup Services

Should I try and cleanup black water damage myself?

Blackwater sewage cleanup should be handled by trained professionals due to the significant health risks associated with contaminated water. It’s crucial to avoid DIY cleanup attempts and instead contact a specialized restoration service that can safely and effectively remediate the situation.  

Why professional cleanup is necessary:
  • Health hazards:
    Black water contains harmful bacteria, viruses, and toxic substances that can cause illness and infection. 
     
  • Proper containment and disposal:
    Professionals have the expertise and equipment to contain the affected area, remove contaminated materials, and dispose of them properly. 
     
  • Thorough cleaning and disinfection:
    They use specialized cleaning agents and techniques to disinfect surfaces and prevent the spread of contaminants. 
     
  • Structural restoration:
    Professionals can assess and repair any damage to your property caused by the sewage overflow. 

Most home insurance policies cover sudden and accidental water damage. This would include black water backflow from toilets or drains. In commercial environments the landlord will likely be responsible for structural repairs, and the tenants for content repairs including carpet. We work alongside all major insurance companies and can help navigate the claim process, providing all necessary documentation. We are also very good at managing the different parties – for example the damage may affect and involve tenants, property managers, property owners, body corporates and insurance companies.

The timeline depends on the extent of the water damage. Minor incidents may be resolved in 1-2 days, while more severe cases may take 5-7 days. Our team works efficiently to minimise disruption to your life or business.

Yes, if your carpet has been contaminated with black water (sewage or floodwater), it should be replacedBlack water is considered highly contaminated and poses significant health risks due to the presence of bacteria, viruses, and other pathogens according to a restoration company. Even with thorough cleaning and drying, the risk of long-term health issues and mold growth remains high, making replacement the safest option. 

 

Yes, we work with all major Australian insurance companies and understand their requirements and processes. We provide a valuable service by responding quickly to mitigate water damage, which helps prevent costly secondary damage that can occur when restoration is delayed.

We streamline the claims process by providing comprehensive documentation including detailed damage assessments, photographs, and all necessary paperwork required by your insurer. Our experience working directly with insurance companies means we know exactly what information they need, making your claim process smoother and more efficient.

By acting quickly and providing thorough documentation, we help ensure you receive the coverage you’re entitled to while minimizing the overall cost and disruption to your property.

We provide water damage restoration services throughout all Melbourne suburbs and the Mornington Peninsula. Our central location in Moorabbin allows us to reach most Melbourne properties within 60 minutes.

What to do before professional help arrives:
  • Isolate the area: Prevent access to the affected area by people and pets. Cross contamination to non- affected areas will increase the damage cost.
     
  • Turn off electricity: If it’s safe to do so, turn off the electricity in the affected area to avoid electrical hazards. 
     
  • Avoid using plumbing fixtures: Do not flush toilets or use drains, as this can worsen the situation. 
Toilet Sewage Water Damage

Our Sewage Water Damage Restoration Services Include:

1. Sewage Water Damage Backup Cleaning:

Our skilled technicians handle sewage water damage backup cleaning with care and precision. We grasp the need to promptly and effectively address sewage backups to reduce damage and ensure a safe and clean environment. Using advanced equipment and techniques, we eliminate sewage, clean and sanitize affected areas, and remove any lingering odours.

Sewage backups can be unsightly and pose serious health risks. That’s why our team is trained to handle these situations with the utmost care. We understand the importance of every minute when handling sewage backups, and our rapid response team is available around the clock to ensure the swift restoration of your property.

2. Post-Sewage Water Damage Backup Restoration:

After cleaning up the sewage water damage backup, we concentrate on restoring your property to its pre-damage state. Our team evaluates the extent of the damage and implements appropriate restoration techniques. This includes repairing any structural damage, replacing damaged materials, and ensuring proper ventilation to prevent mould and mildew growth.

When it comes to restoration, our goal is not just to fix the visible damage but also to address any hidden problems that may have arisen from the sewage backup. We take a thorough and comprehensive approach to ensure that your property is safe and habitable once again.

Toilet Sewage Water Damage

3. Basement Sewage Water Damage Clean-up:

Basements are often vulnerable to sewage water damage backups, and when they occur, it can be a particularly challenging situation. Our experts are well-equipped to handle basement sewage clean-up efficiently. We remove the sewage, clean, and disinfect the area, and take steps to prevent future problems.

Basement sewage water damage clean-up requires specialized knowledge and equipment, and our team has both. We understand the unique challenges posed by basement environments, and we have the experience to tackle them effectively.

Read our blog for more information on sewage water clean-up and decontamination to protect your health.

4. Flood-Related Toilet Backflow:

In the event of a flood, toilet backflow can be a major concern. This can result in polluted water entering your living or working space, posing serious health hazards. Our team specialises in addressing this issue by removing dirty water, disinfecting affected areas, and implementing infection control measures to ensure a safe environment.

Flood-related toilet backflow can be a nightmare to deal with, but our experts are here to make it as painless as possible. We know how to handle the situation swiftly and efficiently, so you can get back to your normal routine without worrying about the aftermath of a flood.

Squeaky in PPC Gear

5. Professional Sewage Backup Cleaning Services:

Our offerings encompass a wide range of sewage water damage clean-up services, including dealing with sewage overflows, sewage damage, and raw sewage clean-up. Our goal is to restore your property and provide a clean and healthy living or working space.

Sewage clean-up is a complex and delicate process that requires expertise and precision. Our team has years of experience in dealing with all types of sewage-related issues, and we are determined to deliver results that exceed your expectations.

Our dedicated team of trained professionals is committed to delivering high-quality sewage backup cleaning services. We prioritise customer satisfaction and aim to exceed your expectations with our expertise and attention to detail.

For a FREE no, obligation quote

The Squeaky Clean Team is the Team To Trust to Get Your Property fully Restored and Squeaky Clean!

When you choose our professional sewage water damage backup cleaning services, you can have confidence that your property is in capable hands. We understand the importance of every minute when dealing with sewage backups, and our rapid response team is available around the clock to ensure your property is restored as quickly as possible.

If you need sewage water damage backup cleaning and restoration services in Melbourne, Australia, don’t hesitate to contact us. We are available 24/7 to provide prompt and reliable solutions to your water damage concerns. Trust our experienced team to handle your sewage backup clean-up needs and restore your property to its pre-damage condition.

Water damage can be a sudden and devastating event, but with the expertise and dedication of our team, you can rest assured that your property will be in the best hands. We are here to provide you with top-notch sewage backup cleaning and restoration services, ensuring that your property is not only clean but also safe for you, your family, and your employees. Contact us today to learn more about our services or to request assistance in Melbourne, Australia.