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WET CARPET SPECIALISTS · 60-MINUTE RESPONSE, 24/7

Flood Water Damage Carpet Cleanup & Wet Carpet Restoration — Melbourne

Carpet holds water differently to a hard floor or a wall. Underlay soaks it up and traps moisture, and fibres and backing can start smelling or growing mould within a day or two. We’ve restored more than 5,000 Melbourne properties since 2007, with IICRC trained restorers on site within 60 minutes.
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5.0

Based on 200+ Google reviews

5.0 ★

Google Reviews

Since 2007

Family owned

50,000+

Carpets cleaned

110%

Care Factor

WET CARPET SPECIALISTS · 60-MIN RESPONSE, 24/7

Flood Water Damage Carpet Cleanup & Wet Carpet Restoration — Melbourne

Underlay soaks up water and traps moisture, and carpet can start smelling or growing mould within a day or two. We’ve restored 5,000+ Melbourne properties since 2007

60 Minute Emergency Response 24/7

Preferred water damage restoration partner for stores & rental properties of:

Water Damage Insurance Claim Company Logo
Google reviews
Since 2007 · 50,000+ carpets · 110% Care Factor

Preferred water damage restoration partner
for stores & rental properties of:

Water Damage Insurance Claim Company Logo

60 Minute Emergency Response 24/7

60-Minute Emergency Response 24/7

When carpet’s underwater, minutes matter more than with almost any other part of a flood-affected property, because water wicks up through the underlay and into skirting fast. We’re on site within 60 minutes, 24/7, and we go straight into extraction, pulling standing water out of the carpet and underlay before it spreads into the subfloor.

Only need urgent water extraction, not a full restoration? Our
dedicated Carpet Water Extraction Melbourne service covers that on
its own.

Water wicks up through the underlay and into skirting fast. We’re on site within 60 minutes, 24/7, and go straight into extraction before it spreads into the subfloor.

Only need urgent extraction? Our Carpet Water Extraction Melbourne service covers that on its own.

Not sure if your carpet's salvageable? Book a free video assessment.

We’ll look at the damage with you on a video call and, where we can, give you a free quote over the phone straight after. A call-out fee applies when we attend on site.
GMB FLOAT DRY CARPET 1200X900PX

OUR DIFFERENCE

Float Drying: Why Our Carpets Dry Faster

GMB FLOAT DRY CARPET 1200X900PX

Most restorers dry wet carpet from the surface down, which leaves the underlay and subfloor wet for days. We’re one of the few Melbourne restoration teams with carpet layers on staff, so we can float dry.

We lift the carpet, push air underneath with high-capacity air movers, and dry the underlay and subfloor directly, while commercial dehumidifiers pull the moisture out of the room.

48 hrs

Usual carpet drying time*

In-house

Carpet layers re-stretch & re-lay
*Depending on the size of the job and how much water got in.

Is Your Water-Damaged Carpet Salvageable?

Not every water-damaged carpet needs replacing, but not every one can be saved either. It comes down to how long it’s been wet, what kind of water it is, and what’s underneath it.
It comes down to how long it’s been wet, what kind of water it is, and what’s underneath it.
CATEGORY 1
Clean water

A burst supply pipe, an overflowing bath, an appliance leak, caught within 24–48 hours. Carpet and underlay can usually be extracted, treated and dried successfully.

CATEGORY 2 & 3
Grey or black water

Washing machine discharge, flooding, stormwater, sewage, or water that’s sat for days. Underlay almost always needs
replacing, and the carpet may too. For contaminated jobs we use containment, HEPA filtration and hospital-grade disinfectants, and test air quality before we sign off.

Flooding, stormwater, sewage or water that’s sat for days. Underlay almost always needs replacing, & carpet may too. We use containment, HEPA filtration and hospital grade disinfectants, and test air quality.

WHAT’S UNDERNEATH
Floating floors
Carpet over a floating floor is a different job again. The floor generally can’t be saved once water gets underneath and needs to be lifted, not dried in place.
Generally can’t be saved once water gets under them. They need to be lifted, not dried in place.
We assess this on site before we start, so you know what’s recoverable before any work begins.