Most jobs we attend to involving sewage water are caused by toilet backflow. When a toilet backflows, the raw sewage (also known as black water) can spread harmful bacteria and viruses into your home. If this water reaches carpeted areas, the carpet and underlay must be removed and replaced as a result of bacterial contamination (in line with OH&S guidelines). At The Squeaky Clean Team, we go above and beyond to restore your property while preventing further contamination.
From the moment you call our expert team, we’ll provide you with the support and guidance you need to deal with your urgent situation. If the black water is still coming in, we’ll guide you through how to turn off your water mains until a plumber can carry out repairs. We can tell you how to protect furniture and other items from becoming damaged.
Unfortunately, if you don’t fix water damage fast, the total damage bill will likely get bigger as the water will spread to other surfaces like skirting boards and door jambs, leading to swelling and further damage.
Our team will first extract the dirty water then treat all the affected surfaces with an antibacterial solution to limit the spread of the bacteria. We then leave your carpet to dry for a day, making it more manageable to remove. We do this to ensure dirty water doesn’t drip through your house, causing further contamination during the carpet removal process. After removing carpet and any other unsalvageable items, we then clean and sanitise all the contaminated surfaces again. Next, we’ll dry the subfloor and all walls and get the space ready for new carpet and underlay. If needed, we can also provide advice on how to deal with your insurance company, helping to take the stress out of the situation. Check out the positive reviews we’ve received from the many happy customers we’ve dried out.