I Have a Burst Pipe in My Home — Help!

Need help cleaning up after a burst pipe in your home? Worried your carpets are ruined? Call our team now on 1300 682 563, and our carpet-cleaning heroes and home flood experts will help you minimize the damage.

At the Squeaky Clean Team, we understand the shock and anxiety people feel when a burst pipe floods their home or workplace. We know how people can panic at the sight of a carpet drenched in floodwater. And that’s why we’ve made it our mission to help people facing this awful situation.

Once you’ve called a plumber or fixed the burst pipe yourself, your next call should be to us. We specialise in cleaning water and flood damaged carpet. But we do much more than that.

A flood in a any property can cause havoc. As well as damaged, waterlogged flooring, there are often wet walls, damp upholstery and humidity to deal with. And if you don’t address these issues quickly, the damage can become irreversible.

Our team has years of experience dealing with water-damaged carpets and flood-related issues in homes across Melbourne. We use only certified methods of drying, so we’re trusted by insurance companies to clean up after burst pipe disasters.

Don’t let a burst pipe in your home cause irreversible damage to your walls, flooring, and furniture. Call the Flood Damage experts you can trust on 1300 682 563.

Our Customers Depend on Our Flood Damage Restoration Services


Our team of flood damage restoration experts has a proven track record of excellent customer service. But don’t just take our word for it — check out our many positive reviews . As you see, we’re very adept at remaining calm and effective in the most stressful situations. And we’ve seen everything, so there’s no need to be embarrassed about your predicament!

Before You Call Us…

Our team deals regularly with the aftermath of floods caused by burst pipes! However, our team can’t work their magic until you’ve dealt with the root cause of the flood. So, before you call our team of water damage restoration experts, here’s a quick to-do checklist:

  • Turn off the water at the mains.
  • Turn off your electricity and/or gas supplies. Water, electricity, and gas are a dangerous combination!
  • Remove anything that is sitting on the flooded flooring. This includes furniture, rugs and anything that might get damaged or stained by the floodwater.
  • Call us. If you don’t attend to water-damaged flooring, furniture, and walls quickly, you might need to replace or renovate them — and that’s when things get really expensive!
  • Call a plumber. We can’t get started until we know the cause of the flood has been

addressed & the leak fixed. We’ll liaise with you to ensure our team arrives at your home when the plumbing work is complete.

What Are the Causes of Burst Pipes?

We’ve seen it all while cleaning up after major property floods. A burst pipe is one of the most common causes of flooding that we see while serving the people of Melbourne. Unfortunately, not all burst pipes result in gushing water. In fact, some pipe leaks are slow and constant. And homeowners don’t realise they have a major problem until their carpets and walls are soaking wet, or mouldy.

How We Deal with Water Damaged Homes

Once the burst pipe has been fixed by a professional, we move in with our specialist equipment. We use a five-step clean-up process to mitigate & restore the damage to property in the aftermath of a burst pipe:


As soon as our flood damage experts arrive with you, they’ll begin an urgent assessment of the damage. If the pipe has burst upstairs, the water has probably gone through the floor and caused damage to the room below. Water may also have escaped through doorways and into walls.


While this might sound a little technical, it basically means sucking the excess water out of your home. We use the latest truck mount & portable extraction systems to suck water from waterlogged carpets. Once the excess water has been extracted from the carpet, we turn to getting the underlay, subfloor & anything else that’s got wet, dry. We do this with the combined use of air movers & dehumidifiers.

Air Movers

Circulating air around a flooded room quickly is essential — it’s the key to completing the drying process. That’s why we use strategically placed industrial-strength air blowers to encourage the movement of air around the affected property. As the air moves around the room it picks up moisture from the wet surfaces. The moisture in the air is then sucked out using large dehumidifiers.


A flood, particularly one caused by hot bathwater, causes humidity levels to rise inside a home. And when this happens, the excess moisture in the air can get into the walls as well as the floor. To prevents bad odours and mould from developing over time it is crucial that all the unseen moisture in the affected room be removed. If you don’t get completely dry, down the track you may face costly long-term structural issues.

Steam Clean

Once our team of water damage experts is happy that all the moisture has been removed, they’ll get to work on restoring your property & return your carpets to showroom condition. We do this with specialised steam cleaning equipment and dedicated cleaning agents.

The combination of these five stages allows us to save water-damaged carpets & wet structures before it’s too late. But time is of the essence. If you’re standing in a flooded room in shock right now, call us on 1300 682 563 to prevent long-term damage.

Our Flood Damage Team Can Save More Than Carpet

While our team of flood damage restoration experts will save carpets flooded by burst pipes, we will also save any other fixtures and fittings that have been water-damaged:

  • Carpet — the faster we act, the greater the chance of saving your carpets from an early grave!
  • Wood flooring — water absorption can cause warping, splits, and irreparable damage.
  • Concrete — water absorption can cause cracks and undermine the strength and stability of concrete.
  • Laminate flooring — quick action is crucial. When water permeates the joins between

laminate lengths, the damage is often permanent.

  • Skirting boards and door jambs — time plus water equals absorption and permanent damage.
  • Walls and wall cavities — rising damp, humidity and stagnant flood water can cause permanent damage to walls.
  • Ceilings — water travels downwards (blame Sir Isaac Newton!). This can cause catastrophic damage to floors below. And that can lead to serious costs if you live in an apartment complex.

Turnkey Water Damage Restoration Services for Your Peace of Mind

We know that dealing with burst pipes and gushing water can be a stressful experience. You may simply want to wash your hands of the entire problem and leave it to someone else. If so, you need our team of water damage experts.

Our team will start by implementing a five-step water damage restoration process. Once complete, we can even supply and replace any written-off carpet and flooring. And we’ll even send experienced handymen to fix water-damaged paint, walls, ceilings, doors, skirting and any other affected fixtures. Our flood damage experts will even prepare the documentation required for insurance claims.

Act Now to Prevent Long-Term Damage

Flood water can find its way into floorboards and walls very quickly. And when this happens, it can rise up and cause significant long-term damage. But if you act quickly to mitigate & restore flood damage in your property, you should be able to limit the damage to some minor, superficial issues.

Call us on 1300 682 563 before it’s too late. We’ll take control of the situation as soon as we arrive. Every second counts after a pipe burst in a home, so call in the experts to minimise the damage!